Customer Preferences in the AI Chatbots vs Human Agents Comparison Welcome to our comparison of AI chatbots vs human agents. If you’ve ever needed help while shopping online or had a question about a bill, you’ve probably talked to either a chatbot or a human agent. But which one is better for customer service? Let’s … Read more

Role of AI Chatbots, Customer Service, and Their Benefits: A Simple Guide for Your Business Hey there! If you’re running a business, you’ve probably heard about AI chatbots in customer service. They’re like smart helpers that talk to your customers online, answer their questions, And even book appointments. Today, we’ll talk about what AI chatbots … Read more

A Bakery Owner’s Story Let’s start with a story. Imagine you’re running a small bakery, and every day, your phone rings off the hook with customers asking, “What time do you close?” or “Do you have gluten-free options?” or “When will my birthday cake be ready?” You enjoy chatting with your customers, but these repetitive … Read more