Never miss another
emergency call.
CogniAgent answers every call 24/7 — nights, weekends, peak season — qualifies the caller, and books the job onto your dispatch calendar before your competitor's phone rings.
- Response < 60 sec·
- Books onto your real calendar·
- Every call recorded & transcribed·
- TCPA compliant
You don't have a leads problem.
Missed calls, slow callbacks, and weak follow-up are quietly costing you booked service calls every single week.
When the AC dies in July, homeowners call until someone answers
In a heat wave, nobody waits. They work down the Google list until a real voice picks up — and the first company to answer usually wins the job.
Consumer service-request behavior studies.
After-hours and weekend calls go to voicemail — and voicemail doesn't book service calls
AC failures don't respect business hours. A voicemail greeting at 8 PM on a Sunday hands the job to the next contractor on the list.
Small-business call analytics benchmarks.
Every missed replacement lead is a five-figure ticket walking to a competitor
A full system replacement is often a $9,000–$15,000 job. One missed after-hours call in August can cost more than a year of CogniAgent.
Industry replacement ticket benchmarks.
You have a speed problem.
Three steps. Zero babysitting.
Your techs just show up to booked jobs.
Homeowner reaches out
A phone call, a form fill, a Google or Facebook lead — any hour, usually the moment the AC quits. Every channel funnels into one place.
The system responds in seconds
CogniAgent calls back in a natural voice, answers questions, handles the usual objections, and qualifies the job — repair or replacement, urgency, unit age.
The visit lands on your calendar
Service call or estimate, onsite or video, booked directly on your real calendar. Confirmation and reminder texts go out automatically.
Built for how HVAC companies actually work.
Not a chatbot. Not a lead form. A complete revenue-recovery layer running underneath your business.
A dashboard your whole business fits in
Response health, live pipeline, and recovered revenue in one screen. Log in, see how the week is going, close the tab.
- Response health score at a glance
- Pipeline value updated in real time
- ROI view — what the system paid back this month
Every conversation, captured
Every call is recorded, transcribed, and summarised. Nothing lives in someone's head. Nothing gets lost.
- Full recording + searchable transcript
- One-line summary and next step
- Quality score on every conversation
Follow-ups that never forget
Automatic SMS reminders keep service calls on the calendar and no-shows off it. Every template is approved and TCPA-safe.
- Confirmation the instant a slot is booked
- 24-hour and 1-hour reminder texts
- Two-way replies routed straight to your team
Move the sliders. See what you're leaving on the table.
Honest math, no funny business. The exact formula is right on the card.
The math: 180 leads × 30% missed × 15% close rate on recovered calls × $2,500 average ticket.
15% is deliberately conservative — most HVAC companies see higher. The $2,500 default ticket blends $350 service calls with $9,000 replacements.
Most HVAC companies we talk to quietly bleed five figures a month during summer. CogniAgent captures the calls you're missing — usually paying for itself many times over in the first month.
Pricing built around your call volume.
Every HVAC company's call flow is different. We scope your plan to your actual volume and requirements — most clients are live within a week.
Questions HVAC owners actually ask us.
Summer doesn't wait.
Neither do homeowners with a dead AC.
20-minute call. We show you the live system, not slides.